Core Values

Warm & Fuzzy’s Core Values & Beliefs

Whatever It Takes
Above all, Warm & Fuzzy Home Heating & Cooling believes in providing the highest level of service, in all forms, to our many customers throughout Buffalo and Western New York. We will maintain a quality of performance that consistently exceeds the expectations of our customers.

Make a Friend
We believe in building strong relationships, based on integrity and respect, with everyone we touch: our customers, our teammates, our vendors, our families, and our Western New York community. We are committed to the philosophy of doing unto others as we would have them do unto us.

Go Team
Teamwork is essential to our success as individuals and as an organization. Our individual contributions must always support the achievement of our shared goal of exceptional service for every customer.

Better, Smarter, Faster
We believe in developing and rewarding dedication, knowledge, imagination, and skill. Growth both for ourselves as individuals, and, over the long term, for the organization, is in our best interest.

Win, Win, Win
We believe in hard work and the enjoyment of its rewards. We must be efficient, productive, and profitable in order to continue to be of service to our residential home heating and cooling customers.

Our Purpose – To make a positive impact on people’s lives.